I was nervous at first when I found out I needed braces. My mom is a teacher and her student actually loves his orthodontist, so she asked him to bring in a business card and that is how I wound up at Dr Labbe. From the moment I walked in, i liked this place. there are 2 big video game machines to keep kids busy. My mom sure was happy about the free coffee. Once we got to the back, Tricia was great and eased both of our fears. she treated us very nicely and took the time answering our questions. When i went in the next time for spacers, they warned me it might hurt, but I knew what to expect, so it was not that bad. All in all this place is great. The patient reward program also makes coming in for something that is usually uncomfortable--fun and enjoyable. i look forward to earning points. Very professional and clean environment. The best part is they are on time with their appointments.