At Labbe they are very kind. The doctors give me reminders of some things and never say it in a tired or aggravated voice. Also when i get dropped off and wait in the waiting room i am usually called in in 15 or so minutes. Which is rather short compared to other dental offices i could be going to. Also their rewards program is very nice and organized and rather user friendly. it's not hard to navigate like some school sites or other things. Overall my experience is very nice, and the place is always clean.